What kind of personally identifiable information do we collect, and who is collecting it?
EPIPHANY CHOCOLATES gathers personal information when voluntarily submitted by you. Additionally, vendors, affiliates, or other companies with whom we may have a relationship may also collect information about you through your use of the EPIPHANY CHOCOLATES website or the websites of its vendors, affiliates or others. Certain information may also be collected by us if you request information from EPIPHANY CHOCOLATES. We will ask for personal information such as your name, address, and email address, and any other information you may wish to share, so that we can best respond to your comments. This information will help us to better serve our customers at EPIPHANY CHOCOLATES. Additionally, if you contact EPIPHANY CHOCOLATES, we may keep a record of that correspondence.
When you access certain areas of the EPIPHANY CHOCOLATES website, such as when you create an account or purchase gift cards, we will ask you for your registration or log in information. Such information can include your name, email address, age, date of birth, residence or billing addresses, product and service preferences, and credit card information (for online purchases).
EPIPHANY CHOCOLATES may also collect certain aggregate information about you and your use of our website whenever you visit, such as various forms of “click stream” information including URLs or domains, site traffic statistics and origination information, page views, impressions, and operating system and browser types. In addition, EPIPHANY CHOCOLATES servers automatically log your IP address when you request pages on our website. This aggregate information generally will not personally identify you or be correlated to you individually for external purposes. EPIPHANY CHOCOLATES may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all of the aggregate information, provided that, such information does not personally identify you, and the aggregate information will not be used by other companies to contact you.
How do we use the information we get, and with whom may it be shared?
EPIPHANY CHOCOLATES collects information in order to provide our users with personalized and customized service. We will often use the information we collect to notify you of important functionality changes to our website, new services, and special offers or contests that we think you’ll find valuable. EPIPHANY CHOCOLATES researches our user demographics and interests based upon the information that you provide. We do this to better customize your Epiphany experience and we may share this research with our affiliates, vendors and partners.
EPIPHANY CHOCOLATES may share personal information within the EPIPHANY CHOCOLATES family, including parent, subsidiary and affiliate entities. Occasionally, with your permission, we will send marketing information to you, such as discount coupons and information about new product offerings. Further, we will, on occasion, send marketing information on behalf of one of our business partners about products or services they provide that may be of interest to you.
Contests and promotions may be sponsored by companies other than EPIPHANY CHOCOLATES or may be co-sponsored by EPIPHANY CHOCOLATES and one of our partners. Our promotions, contests, and sweepstakes may often request additional information from entrants. Some of the data collected may be shared with that partner or sponsor. When you request information, you give EPIPHANY CHOCOLATES the permission to transfer your information to the sponsor so that they may answer your request. If you have more than one EPIPHANY CHOCOLATES account, make sure you change your preferences for each account or email address you have registered with us.
Companies may be engaged by EPIPHANY CHOCOLATES to perform a variety of functions, such as, fulfilling orders, assisting with promotions or providing technical services for our websites. These companies may have access to personal information if needed to perform such functions and to improve the services that they provide. However, these companies may only use such personal information for the purpose of performing such functions and improving services.
Further, the information collected through our website and the websites of our affiliates, vendors and partners is considered a trade secret of EPIPHANY CHOCOLATES. As the owner of such information, we may disclose or sell such information as an asset of the company in conjunction with the sale to a third party of our company or a portion of our assets.
Information provided to EPIPHANY CHOCOLATES may not be deleted in its entirety from our system and may be maintained in an archive. Some information may re-populate certain form fields if you re-subscribe to receive services in the future.
Our website provides users the opportunity to choose how information you provide to us can be used by EPIPHANY CHOCOLATES. If you are getting promotional emails from us and would like to be removed from our list, simply click the link at the bottom of any email you receive to unsubscribe. You can opt-in to receive emails from us by completing our online registration form.
How does EPIPHANY CHOCOLATES protect your information?
When you submit any files, information, or access your account, EPIPHANY CHOCOLATES uses a secure server. The secure server software (SSL) encrypts all the information that you provide before it is sent to us. Additionally, we take reasonable measures to prevent unauthorized access to all of your data.
Unfortunately, no data transmission can ever be 100% secure. While we try to protect your personal information, we cannot ensure or warrant the security of the personal information that you transmit. You transmit such information at your own risk. Once we receive such information we will use our best efforts to maintain security on our system.
How do we address the privacy of children?
EPIPHANY CHOCOLATES is committed to protecting the online privacy of children and making the Internet safe for our users. For this reason, EPIPHANY CHOCOLATES does not knowingly collect personal information from children under the age of 13. Children 12 years old and younger may visit the EPIPHANY CHOCOLATES website under the supervision of a parent or guardian without disclosing any personally identifiable information. We encourage parents of children under the age of 13 to regularly check and monitor their children’s use of email and other activities online.
When do we make changes to our Privacy Statement?
Does EPIPHANY CHOCOLATES allow customers to update or change their personally identifiable information?
Users of the EPIPHANY CHOCOLATES website may, at any time, review the personally identifiable information they have provided about themselves (and their family members) and make changes to that information via their My Account page. We welcome your questions and comments about privacy. Please contact us at email@example.com with any questions.